Privacy Policy

1Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

We may collect information that you voluntarily provide, including:

• Name and contact information
• Company and professional details
• Billing and payment information
• Communications and correspondence
• Project requirements and business information
• Information submitted through contact forms, applications, surveys, or support requests

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device identifiers
• Operating system
• Pages visited and navigation patterns
• Date and time of access
• Referring websites and URLs
• Diagnostic and performance data

Information Processed Through Our Services

When providing consulting, software, analytics, automation, or AI-powered solutions, we may process information submitted by customers or authorized users in accordance with applicable agreements and instructions.

2How We Use Information

We use information for legitimate business and operational purposes, including to:

• Provide and improve our services
• Respond to inquiries and requests
• Deliver consulting and technology solutions
• Manage customer relationships
• Process transactions and invoices
• Monitor service performance and security
• Develop, maintain, and enhance our products
• Comply with legal and regulatory obligations
• Protect our rights, systems, users, and business interests

Where required by law, we obtain consent before processing personal information for specific purposes.

3Artificial Intelligence and Automated Processing

DBC.AI develops and deploys artificial intelligence, machine learning, predictive analytics, and automation technologies.

Information submitted through certain services may be processed using automated systems to generate outputs, recommendations, classifications, insights, or predictions.

Artificial intelligence systems are probabilistic technologies and may produce inaccurate, incomplete, or unexpected results. Users are responsible for independently reviewing and validating outputs before relying on them for business, legal, financial, medical, or operational decisions.

Unless otherwise agreed in writing, customer data is not used to train proprietary models for unrelated third-party purposes.

4Sharing of Information

We do not sell personal information. We may disclose information to:

Service Providers

Trusted vendors and business partners who provide services such as:

• Cloud hosting
• Infrastructure management
• Security monitoring
• Analytics
• Customer support
• Payment processing
• Communications services

Professional Advisors

Legal, accounting, auditing, insurance, and consulting professionals where necessary to support our operations.

Legal and Regulatory Authorities

Where disclosure is required to:

• Comply with applicable laws
• Respond to lawful requests
• Protect legal rights
• Prevent fraud or security threats
• Enforce agreements

Corporate Transactions

In connection with mergers, acquisitions, restructuring, financing transactions, or the sale of assets.

5Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable website functionality
• Analyze traffic and usage trends
• Improve user experience
• Maintain security
• Measure service performance

You may control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.

6Data Security

We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction.

These measures may include:

• Access controls
• Encryption technologies
• Network security protections
• Monitoring and logging systems
• Employee confidentiality obligations

While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.

7Data Retention

We retain information for as long as reasonably necessary to:

• Provide services
• Fulfill contractual obligations
• Maintain business records
• Resolve disputes
• Enforce agreements
• Comply with legal requirements

Retention periods may vary depending on the nature of the information and applicable legal obligations.

8International Data Transfers

Our operations, service providers, and technology infrastructure may involve the transfer, processing, or storage of information in jurisdictions outside your country of residence.

Where required, we implement reasonable safeguards designed to protect personal information during such transfers.

9Your Rights and Choices

Subject to applicable law, individuals may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request portability of personal information

Requests may be submitted using the contact details provided below.

10Children's Privacy

Our website and services are intended for businesses, organizations, and professionals.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

This Privacy Policy does not apply to third-party services. We encourage users to review the privacy policies of any external websites they visit.

12Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be posted on this page with a revised effective date.

13Contact Us

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact: